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 Business Analysis Methods and Techniques

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There are many different approaches that can be used to gather information about a business.  They include the following:

  1. Review business plans, existing business models and other documentation
  2. Interview subject area experts
  3. Conduct fact-finding meetings
  4. Analyze application systems, forms, artifacts, reports, etc.

The business analyst should use one-on-one interviews early in the business analysis project to gage the strengths and weaknesses of potential project participants and to obtain basic information about the business.   Large meetings are not a good use of time for data gathering. 

Facilitated work sessions are a good mechanism for validating and refining “draft” requirements and also to prioritize final business requirements. Group dynamics can generate even better ideas.
 

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